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Internal quality management system auditor ISO/TS 16949:2009
Training plan:
1. Introduction to automotive specifications
2. Specifications development in the automotive industry
3. Terminology
4. Process approach to auditing in the automotive industry
5. Understanding and interpretation of ISO/TS 16949:2009 requirements on the basis of ISO 9001 requirements:
quality management system
management board responsibility
resources management
product realization
measurements, analysis, improvement
6. Customer specific requirements
7. Requirements for the ISO/TS16949 certification
8. Introduction to audits
9. Auditing process in accordance with the ISO 19011 specification:
auditing rules
audit program management
auditing actions
auditors competencies
10. Auditing techniques
11. Unconformities appearance causes - analysis
12. Activities of the auditing team
13. Assessment of the process effectiveness and efficiency
14. Difficult situations during the audit
Exercises:
Case study
Unconformity identification
Situational scenes
Check test